We'd love to hear from you
Contact us
A question about a product, your order or a business collaboration? Send us a message, we'll be happy to help.
Visit our stores
Would you prefer to see it live and get advice? Visit us in Almere or Beverwijk.
Shisha shop Almere
-
Markerkant 12, 5 04
1314 AJ Almere - Monday to Sunday: 2:00 PM - 10:00 PM
- +31 6 14454014
Shisha shop Beverwijk
-
Montageweg 35, Hall 30, unit 30450
1948 PH Beverwijk -
Mon - Fri: closed
Sat - Sun: 11:00 AM - 6:00 PM - +31 6 14454014
Good to know
Frequently asked questions
How quickly will I get a response?
We usually respond to emails and messages within 1 business day.
Can I come by the store?
Absolutely! You're welcome in our stores in Almere and Beverwijk. Check the opening hours above.
Do you ship internationally?
Yes, we ship throughout Europe. In the Netherlands, shipping is free for orders over € 59.99, and if ordered before 6 PM, it will be delivered tomorrow.
What is your return policy?
You have a 14-day cooling-off period. Sealed hygiene and consumption products cannot be returned once opened.
How can I get in touch?
Send us a message using the form above or email contact@shishatabak.nl. You can also call during opening hours. We usually respond within 1 business day.
What payment methods do you accept?
You pay securely with iDEAL, Bancontact, credit card, and other options you will see during checkout.
How do I file a complaint?
Email us at contact@shishatabak.nl with your order number and the issue. You can also view our complaints procedure.
Do you sell nicotine-free shisha?
Online, we only sell tobacco-free and nicotine-free shisha flavors, such as steam stones and shisha paste.